After facing challenges with the 2023-2024 FAFSA form, 680 students have successfully submitted the 2024-2025 application and reported a positive experience while navigating the phase 1 process. The purpose of phase 1 was to help identify and resolve technical and usability issues to further restore users’ trust in the FAFSA form. Further reports indicated that families were able to complete the form in approximately 20 minutes with minimal errors and without any in-person assistance. On the other hand, some students noted challenges with not being able to get their FSA IDs. Higher education institutions are also anticipating the success of the new form to further diminish the possibility of further delays.
