A new survey of “disengaged learners” found financial reasons to be the top cause for stepping away. The longer a former student stays away, the less likely they are to reenroll. Reaching personal goals are a deciding factor for returning students. More than half of respondents were full-time employees in the retail or food industry, with a yearly household income of $50,000 or less. Institutions can offer the following to entice students to return: certificates for credits earned, less expensive classes, workshops to address students’ problems, counseling and help through concierge services.
